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ADMINISTRATIVE ASSISTANT
As an administrative assistant, you are the gatekeeper to the executive for whom you work. You will handle information requests, prepare statistical reports, arrange services and travel, and complete projects that support your workplace. You will also perform routine clerical functions such as preparing correspondence, planning and scheduling meetings, receiving visitors, and managing records. You will know how to work all of the office equipment, computers, scanners, copiers, email, PDAs. You will provide exceptional customer service to both internal and external clients. CERTIFICATE NUMBER: 1120 COURSE # | COURSE NAME | HOURS | TUITION | LAB FEE | BOOK FEE | FOUNDATIONAL COURSES
| | ESP 1120-10C | Essentials of Administrative Assistant
| 30
| $138.00 | $20.00
| $10.00
| ESP 111-10C
| Soft Skills for Business Professionals
| 23 | $105.80 | $0.00 | $35.00
| COMPUTER COURSES
| ESP 105-10C
| Writing for Professionals
| 45
| $207.00
| $0.00
| $35.00
| | ISP 108C-10C | Keyboarding III | 70
| $322.00
| $5.00
| $42.00
| | ISP 107-10C | Ten Key II
| 35
| $161.00
| $5.00
| $42.00
| | ISP 101-10C | Computer Concepts: Computing Fundamentals
| 20
| $92.00
| $10.00
| $20.00
| ISP 103-10C
| Computer Concepts: Key Applications
| 20
| $92.00
| $5.00
| $20.00
| ISP 102-10C
| Computer Concepts: Living Online
| 20
| $92.00
| $5.00
| $20.00
| | ISP 112-10C | File Management
| 35
| $161.00
| $15.00 | $32.00 | | ISP 152-10C | Microsoft Word | 140 | $644.00
| $15.00 | $59.00 | | AOP 142-10C | Microsoft PowerPoint | 140 | $644.00 | $15.00 | $59.00 | | ISP 120AB-10C | Microsoft Access: Basic / Intermediate | 70
| $322.00
| $10.00
| $48.00
| | ISP 110-10C | Email Management
| 35
| $161.00
| $5.00
| $46.00 | BUSINESS COURSES
| | OAP 116-10C | Filing Procedures | 35 | $161.00 | $5.00 | $66.00 | | OAP 129-10C | Business Office Machines
| 35 | $161.00 | $0.00 | $10.00 | | OAP 125-10C | Business Office Skills
| 70 | $322.00 | $5.00 | $40.00 | | OAP 117-10C | Reference Handbook Usage
| 35
| $161.00
| $5.00
| $70.00 | | OAP 128-10C | English and Communication
| 105
| $483.00
| $5.00
| $155.00 | | OAP 106-10C | Business Etiquette & Professionalism
| 35
| $161.00 | $5.00
| $15.00 | | OAP 107-10C | Telephone Courtesy & Customer Service
| 35
| $161.00
| $5.00
| $15.00 | | OAP 127-10C | Office Procedures
| 140 | $644.00 | $10.00
| $108.00 | | ESP 118-10C | Job Readiness
| 10
| $46.00
| $20.00
| $6.00
| TOTALS: | 1323 | $6,085.80 | $185.00 | $1,012.00 | | TOTAL CERTIFICATE COST: | $7,282.80 |
INFORMATION / OFFICE CLERK CERTIFICATEAs an information/office clerk, you provide key clerical and administrative support within your organization. You are often the first person within your company to interact with clients and customers as you greet them by phone or in person. You will prepare documents, schedule meetings, handle telephone calls, and manage records. You will typically find entry-level work in an office environment. Due to the nature of their work, Information/Office clerks can work in any industry. CERTIFICATE NUMBER: 1122
COURSE # | COURSE NAME | HOURS | TUITION | LAB FEE | BOOK FEE | FOUNDATIONAL COURSES
| | ESP 1122-10C | Essentials of Administrative / Office Clerk
| 30 | $138.00 | $20.00
| $10.00
| | ESP 111AA-10C | Soft Skills for Business Professionals
| 23 | $105.80 | $0.00 | $35.00 | COMPUTER SKILLS
| | ISP 108C-10C | Keyboarding III
| 70 | $322.00 | $5.00
| $42.00 | | ISP 107B-10C | Ten Key II | 35 | $161.00 | $5.00 | $42.00 | | ISP 101-10C | Computer Concepts: Computing Fundamentals
| 20
| $92.00
| $10.00 | $20.00
| | ISP 103-10C | Computer Concepts: Key Applications | 20 | $92.00 | $5.00 | $20.00 | | ISP 102-10C | Computer Concepts: Living Online
| 20
| $92.00
| $5.00
| $20.00
| | ISP 112-10C | File Management | 35 | $161.00 | $15.00 | $32.00 | | ISP 152AB-10C | Microsoft Word: Basic / Intermediate | 70 | $322.00 | $10.00 | $48.00 | | ISP126AB-10C | Microsoft Excel: Basic / Intermediate
| 70 | $322.00 | $10.00 | $48.00 | | ISP 110-10C | Email Management
| 35
| $161.00
| $5.00
| $46.00 | BUSINESS COURSES
| | OAP 116-10C | Filing Procedures | 35 | $161.00 | $5.00 | $66.00 | | OAP 129-10C | Business Office Machines
| 35 | $161.00 | $0.00 | $10.00 | | CSS 102-10C | Customer Satisfaction
| 35
| $161.00 | $5.00
| $15.00
| | OAP 125-10C | Business Office Skills
| 70 | $322.00 | $5.00 | $40.00 | OAP 106-10C
| Business Etiquette & Professionalism | 35 | $161.00 | $5.00 | $15.00 | | OAP 107-10C | Telephone Courtesy & Customer Service | 35 | $161.00 | $5.00 | $15.00 | | ESP 118-10C | Job Readiness
| 10
| $46.00 | $20.00
| $6.00
| TOTALS: | 683
| $3,141.80 | $135.00 | $530.00 | | TOTAL CERTIFICATE COST: | $3,086.00 |
NOTE: Individual tuition costs will vary based on actual completed course hours. Book fees are based on the actual cost of the book at the time of purchase. All tuition and fees are subject to change without notice.
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