ADMINISTRATIVE ASSISTANT CERTIFICATES

ADMINISTRATIVE ASSISTANT
Certificate #1120-12B

As an Administrative Assistant, you are the gatekeeper to the executive for whom you work. You will handle information requests, prepare statistical reports, arrange services and travel, and complete projects that support your workplace. You will also perform routine clerical functions such as preparing correspondence, planning and scheduling meetings, receiving visitors, and managing records. You will know how to work all of the office equipment, computers, scanners, copiers, email, PDAs. You will provide exceptional customer service to both internal and external clients.

JOB ROLES: Administrative Assistant, Administrative Associate; Secretary, Office and Administrative Support Worker, Administrative Technician, Department Secretary, and Administrative Support Assistant (ASA).

SALARY OUTLOOK
$9.83 - $14.76 - $21.85

COMPLETION TIME
38 Weeks

PROGRAM COST

INFORMATION / OFFICE CLERK
Certificate #1122-12B

As an Information/Office Clerk, you provide key clerical and administrative support within your organization. You are often the first person within your company to interact with clients and customers as you greet them by phone or in person. You will prepare documents, schedule meetings, handle telephone calls, and manage records. You will typically find entry-level work in an office environment. Due to the nature of their work, Information/Office clerks can work in any industry.

JOB ROLES: Information Clerk; Office Clerk, Administrative Clerk, Receptionist, Office Assistant, Member Service Representative, Receptionist and Information Clerk, New Accounts Clerk, File Clerk, Office Clerk, General, Switchboard Operator, including Answering Service, Correspondence Clerk, Order Clerk, Word Processor and Typist.

SALARY OUTLOOK
$8.60 - $12.85 - $19.14

COMPLETION TIME
21 Weeks

PROGRAM COST